Return & Refund Policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
🔹 Returns
You can request a return within 7–14 days of receiving your order. To be eligible for a return:
- The item must be unused and in its original packaging
- The item must be in the same condition as received
🔹 Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original payment method within a few business days.
🔹 Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again
- Contact your payment provider
- Then contact us for support
🔹 Non-Returnable Items
Some items may not be eligible for return such as:
- Sale or discounted products
- Used or damaged items caused by customer
🔹 Contact Us
If you have any questions about returns or refunds, please contact us at:
📧 henry@knfreal.online